Delivery Information

DE / FR

Delivery Information

Due to the Brexit transition, we are currently experiencing unforeseen delays when processing international orders. We are investigating this as a matter of urgency and hope to have this issue resolved soon.

You will receive an email confirming when your order has been dispatched. We are very sorry for the inconvenience and hope to be fully operational again soon.

Our Delivery Costs are as follows:

CountryDelivery FeeCollection FeeDespatch Time
Austria, Belgium, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands & Spain €10.00 €20.00 7-21 Working Days
Portugal €20.00 €40.00 7-21 Working Days
Cyprus & Malta €50.00 €100.00 7-21 Working Days
Estonia & Latvia €30.00 €60.00 7-21 Working Days
Malaysia Will depend on weight of order   7-21 Working Days

 

Please note these delivery charges are for Products purchased through our websites only. Free delivery is not available from our factory shops or other outlets.

We aim to despatch all orders within 7-21 working days of receipt of your order (Monday to Friday between 8.00am and 6.00pm UK time). Every effort will be made to deliver the goods within this timescale. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. We will inform you of any delay as soon as possible.

Delivery will be completed when we deliver the Products to the address you gave us. If there is no one at the address given when we attempt to deliver the Products, the postman or courier should notify you of an alternative delivery date, an alternative place to collect the Products, or details of how to arrange an alternative delivery date.

We may deliver orders of Products by instalments each of which shall be deemed to be the subject of a separate Contract and, unless otherwise agreed in writing, no failure by us in any one or more instalments shall entitle you to repudiate any Contract for Products previously delivered or to refuse to accept any undelivered Products (although this does not affect your rights under “Cancelling your order” above and/or any of your statutory rights).

 

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