All pottery is manually inspected and only pieces which pass the highest standards are classified as first quality. An item is classified as a second where there is a marginal fault to the finish, the decoration or the shape. The fault is not structural, i.e. each piece still functions as intended and is usable. You can often get great bargains in seconds to top up your collection. Unfortunately, seconds cannot normally be exchanged. Due to the nature of the products and limited stock, replacements may not be available.